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Easter open weekend terms

  1. The complimentary visit entitles a member to bring up to four guests to enjoy complimentary access at a Virgin Active club of their choice for one day only between 30th March and 2nd April 2018 inclusive. To book a visit, the guest must register with the Virgin Active team prior to the visit. Please note that opening times differ from club to club. Please see the relevant club page on www.virginactive.co.uk for full details. Please note the member must accompany their guests when their guests visit a club.
  2. The complimentary visit entitles each guest to access all of the relevant club’s facilities for the day of the visit (including group exercise classes, subject to availability) but does not entitle a guest to free access to additional services (such as personal training sessions, Heaven-V treatments, or food and beverage services) that are not included within monthly membership fees. Such additional services may be used (subject to availability) on payment of the relevant fees.
  3. The guests can access any Virgin Active club excluding Chiswick Riverside and Canary Riverside, unless Chiswick Riverside is the member’s home club. Guest visits to Chiswick Riverside must be made after 3pm.
  4. If a member invites more than one guest to visit Virgin Active, the guests do not need to visit the same club or visit on the same day as each other.
  5. If a guest is under 18 years old, they must be accompanied by the member who has invited them.
  6. Virgin Active reserves the right to refuse entry to any person if it suspects abuse of this offer or otherwise in its reasonable discretion.
  7. Use of a complimentary visit is subject to completion of a health commitment statement and acceptance of the Club Rules (available at any club and on our website at www.virginactive.co.uk).
  8. Each complimentary visit is non-transferable, non-exchangeable, cannot be redeemed for cash, and entitles the guests to visit the club at which their visit has been booked and not any other Virgin Active health club. Guests may be contacted after the visit to gauge their experience and the service they receive and may receive communication about promotions, special offers and discounts from Virgin Active unless they opt not to receive such communications when completing the guest registration card when visiting a club.
  9. All information submitted to Virgin Active as part of this offer will be treated in accordance with Virgin Active's Privacy Policy, a copy of which is published at www.virginactive.co.uk/PrivacyPolicy. Personal information will be used to: contact the “guest” to receive marketing information from Virgin. Entrants have the right to access, withdraw, and correct their personal data. Entrants may request such action by sending a message to info@virginactive.co.uk.
  10. By accepting the Terms and Conditions you are giving Virgin Active permission to contact your “guest”.
  11. Virgin Active Limited reserves the right to withdraw the complimentary visit offer at any time without notice.
  12. Redemption of a complimentary visit shall mean that the guests will be deemed to have fully and unconditionally accepted and agreed to be bound by these Terms and Conditions and Virgin Active’s decisions.
  13. This offer is governed by English law and is subject to the exclusive jurisdiction of the English Courts.
  14. Virgin Active Limited is not liable for the reproduction of this offer or indirect access via third party websites or otherwise of these terms and where such reproduction misstates or omits any of the information or terms and conditions connected with this offer.
  15. Nothing in these terms and conditions shall be deemed to exclude or restrict any person’s statutory rights as a consumer.
  16. Promoter of this offer: Virgin Active Limited of registered office address.

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