The complimentary visit entitles a family (2 adults & 2 children) to enjoy complimentary access at a Virgin Active club of their choice for one day only between 12-18 February inclusive. To book a visit, the visitor must register with the Virgin Active team prior to the visit. Please note that opening times differ from club to club. Please see the relevant club page for full details. The complimentary visit entitles each visitor to access all of the relevant club’s facilities (including group exercise classes, subject to availability) but does not entitle a visitor to free access to additional services (such as personal training sessions, Heaven-V treatments, or food and beverage services) that are not included within monthly membership fees. Such additional services may be used (subject to availability) on payment of the relevant fees.
The following clubs are exempt from this offer; Aldersgate, Bank, Barbican, Broadgate, Canary Riverside, Chelsea, Chiswick Park, Chiswick Riverside, Clapham, Hammersmith, Mansion House, Mayfair, Merchant Square, Moorgate, Repton Park, Salford Quays, Strand, Streatham, Tower Bridge, Walbrook, Wimbledon Worple Way.
A representative acting on behalf of the visitor if under 18 years of age must be present.
Virgin Active reserves the right to refuse entry to any person if it suspects abuse of this offer or otherwise in its reasonable discretion.
Use of a complimentary visit is subject to satisfactory completion of a medical questionnaire and acceptance of the Club Rules (available at any club and on our website).
Each complimentary visit is non-transferable, non-exchangeable, cannot be redeemed for cash, and entitles the visitors to visit the club specified and not any other Virgin Active health club and guests may be contacted after the visit to gauge the experience and service.
Virgin Active Limited reserves the right to withdraw the complimentary visit offer at any time without notice.
Redemption of a complimentary visit shall mean that the visitors will be deemed to have fully and unconditionally accepted and agreed to be bound by these Terms and Conditions and Virgin Active’s decisions.
This offer is governed by English law and is subject to the exclusive jurisdiction of the English Courts.
Virgin Active Limited is not liable for the reproduction of this offer or indirect access via third party websites or otherwise of these terms and where such reproduction misstates or omits any of the information or terms and conditions connected with this offer.
Nothing in these terms and conditions shall be deemed to exclude or restrict any of the Eligible Persons’ statutory rights as a consumer.
Promoter of this offer: Virgin Active Limited of registered office address.