Application (app) Terms of Use

Virgin Active Terms of Use

These terms and conditions (together with the documents referred to in them) tells you the terms of use on which you may make use of our application (our "Services"), whether as a guest or a registered user. By accessing the Services you enter into a contract with Virgin Active Limited whereby your use of the Services is subject to these terms and conditions.

Information about us

The Services are operated by Virgin Active Limited ("We"). We are registered in England and Wales under company number 03448441 and have our registered office at26 Little Trinity Lane, Mansion House, London, EC4V 2AR. Our VAT number is GB 777976151. We are a limited company.

 Accessing our Services

Access to our Services is permitted on a temporary basis and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason our Services are unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Services, of our entire Services, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. You are responsible for making all arrangements necessary for you to have access to our Services. You are also responsible for ensuring that all persons who access our Services through your internet connection or device are aware of these terms, and that they comply with them.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our Services, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not download, print off or copy any part of any materials published on our Services. You must not use any part of the materials on our Services for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our Services in breach of these terms of use, your right to use our Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

The content provided in our Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of our Services.

Although we make reasonable efforts to update the information contained in our Services, we make no representations, warranties or guarantees, whether express or implied, that the content on our Services is accurate, complete or up to date.

Our Services changes regularly

We aim to update our Services regularly, and may change the content at any time. We do not guarantee that our Services will always be available or be uninterrupted. If the need arises, we may suspend access to our Services, or close access to them indefinitely. Any of the material on our Services may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

You agree that Virgin Active will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in our Services or from access to other material on the Internet via web links from our Services.

Information about you and your use of our Services

We process information about you in accordance with our Privacy Policy. For more information about how we use personal data, please see our Privacy Policy: https://www.virginactive.co.uk/the-legal-stuff/privacy-policy

Your account details

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

Uploading material to our Services

Any material you upload to our Services will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Services constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Services. We have the right to remove any material or posting you make on our Services.

Viruses, hacking and other offences

You must not misuse our Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Services, the server on which our Services are stored or any server, computer or database connected to our Services. You must not attack our Services via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer or tablet equipment, mobile phone, computer programs, data or other proprietary material due to your use of our Services or to your downloading of any material posted on it, or on any website linked to it.

Links from our Services

Where our Services contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, your use of our Services although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time. You are expected to check these terms and conditions from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Services.

Your Concerns

If you have any concerns about material which appears on our Services, please contact [email protected].

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