FAQs
Frequently Asked Questions
For information about all things Virgin Active, including the Health Clubs, memberships, facilities, classes, family activities, Personal Training and Nutrition Coaching, check out the dropdown box below of frequently asked questions.
If you cannot find the answer you're looking for, please get in touch.
We love hearing from you and we will do our best to answer any questions you may have about Virgin Active.
I have multi-club access, how do I book classes at other clubs in the new app?
If you have multi-club access, you can still view and book classes at other clubs in the new app. Head to the Club section and click 'Change Club'. Easily select which club you wish to visit and then head to the timetable.
If you want to view multiple timetables together, click 'View timetable' and then click 'Change clubs' beneath the days of the week. Select up to 5 clubs and click 'Find classes'.
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