Terms and Conditions

Please find below:

12-Month Membership and Age Related 3-Month Membership
Virgin Voyages Competition and Exclusive Discount

12-Month Membership

‘First 2 Months Free’ & £0 Joining Fee Terms and Conditions

Virgin Active Limited whose registered office address is at 26 Trinity Lane, Mansion House London, EC4V 2AR (company no. 03448441) is the promoter of this Offer.

1. If you join a participating Virgin Active health club on a 12-month membership between 16 February 2024 and 29 February 2024, you will not be charged a joining fee and you will receive an additional two months of membership for free. (“Offer”).

2. Example: if you join on 16 February 2024 then your membership will be free until 15 April 2024 and the term of your membership will be until 16 April 2025. On 31 March 2024, your first Direct Debit will be a pro rata amount (covering 17 April 2024 to 30 April 2024).

3. This Offer only applies to Eligible Persons. “Eligible Persons” are: residents of the United Kingdom who are at least 18 years of age at the time of joining; are new joiners i.e. individuals who have not been members of a Virgin Active health club at any time in the past 30 days (excluding anyone who has previously been barred from any Virgin Active health club). In addition, Eligible Persons are those agreeing to an applicable membership contract at the publicly advertised membership rate for the relevant club. Please see www.virginactive.co.uk for full details of participating clubs.

4. This Offer does not apply to temporary memberships; club only memberships ; corporate company funded memberships; and/or Vitality memberships.

5. This Offer cannot be used in conjunction with any other offer.

6. This Offer is subject to availability and may be withdrawn at any time.

7. Virgin Active reserves the right to amend these Terms and Conditions and this Offer at any time without notice, including in the event of fraudulent behaviour.

8. All applicable membership contract conditions apply, including our Club Rules and completion of the Health Commitment Statement – ask at your club for details.

9. Joining fees apply at Chiswick Riverside, Canary Wharf, Clapham, Kensington and Mayfair.

10. Virgin Active is not liable for the reproduction of this Offer or any indirect access via third party websites or otherwise, and in particular, if any such reproduction misstates or omits any of the information or the relevant Terms and Conditions connected with this or any other Offer, it shall not be valid. For the avoidance of doubt, this Offer may only be offered to you by Virgin Active Limited.

11. Nothing in these Terms and Conditions shall be deemed to exclude or restrict any of the Eligible Persons’ statutory rights as a consumer. Details are accurate at time of writing. This Offer and its Terms and Conditions are governed by English law and is subject to the exclusive jurisdiction of the English Courts.

Age Related 18-25 and 65+ 3-Month Membership

‘Pay Nothing Until March’ Offer Terms and Conditions

Virgin Active Limited whose registered office address is at 26 Trinity Lane, Mansion House London, EC4V 2AR (company no. 03448441) is the promoter of this Offer.

1. If you join a participating Virgin Active health club on an Age Related 18-25 or 65+ 3-month membership between 12 February 2024 and 29 February 2024, then you will not pay any membership fees for February 2024. (“Offer”).

2. Example: if you join on 12 February 2024 then your membership will be free until 29 February 2024 and the term of your membership will be until 30 April 2024. For the avoidance of doubt, your monthly membership dues will be taken on the last working day of the month prior. Your March 2024 dues will be taken by Direct Debit on 29 February 2024.

3. This Offer only applies to Eligible Persons. “Eligible Persons” are: residents of the United Kingdom who are at least 18 years of age at the time of joining; are new joiners i.e. individuals who have not been members of a Virgin Active health club at any time in the past 30 days (excluding anyone who has previously been barred from any Virgin Active health club). In addition, Eligible Persons are those agreeing to an applicable membership contract at the publicly advertised membership rate for the relevant club. Please see www.virginactive.co.uk for full details of participating clubs.

4. This Offer does not apply to temporary memberships; corporate company funded memberships; and/or Vitality memberships.

5. This Offer cannot be used in conjunction with any other offer.

6. This Offer is subject to availability and may be withdrawn at any time.

7. Virgin Active reserves the right to amend these Terms and Conditions and this Offer at any time without notice, including in the event of fraudulent behaviour.

8. All applicable membership contract conditions apply, including our Club Rules and completion of the Health Commitment Statement – ask at your club for details.

9. Joining fees apply at Chiswick Riverside, Canary Wharf, Clapham, Kensington and Mayfair.

10. Virgin Active is not liable for the reproduction of this Offer or any indirect access via third party websites or otherwise, and in particular, if any such reproduction misstates or omits any of the information or the relevant Terms and Conditions connected with this or any other Offer, it shall not be valid. For the avoidance of doubt, this Offer may only be offered to you by Virgin Active Limited.

11. Nothing in these Terms and Conditions shall be deemed to exclude or restrict any of the Eligible Persons’ statutory rights as a consumer. Details are accurate at time of writing. This Offer and its Terms and Conditions are governed by English law and is subject to the exclusive jurisdiction of the English Courts.

Get Ship Shape Competition Terms and Conditions

  1. The prize draw is open to all members of Virgin Active aged 18 years or over, except employees of Virgin Active Limited, their families, agents or any third party directly associated with administration of the prize draw.
  2. If you visit any Virgin Active Club or any combination of Virgin Active Clubs in the UK 16 times in the period between 1 February 2024 and 31 March 2024, you will be automatically entered into a prize draw to win a cabin on a Virgin Voyages cruise ("Prize").
  3. Up to five winners will be chosen at random with an automated prize draw performed by a computer process supervised by an independent person on 8 April 2024 (“Draw Date”).
  4. The Prize for each winner is a unique voucher code called an Access Key. The Access Keys are limited to 2024 Mediterranean departing sailings from Barcelona, Spain and Piraeus, (Athens) Greece, in a ‘Central Sea Terrace’, ‘The Sea Terrace’ and ‘Limited View Sea Terrace’ cabin categories only. Sailings from May - October 2024 qualify. Access Keys expire at the end of July 2024 so all bookings must be made by 31 July 2024. All bookings are subject to Virgin Voyages’ terms and conditions.
  5. Winners will be required to pay any and all applicable taxes and port charges at the time of booking and will be required to cover the cost of any travel to and from the ports and will be responsible for any on-board spending and/or surcharges.
  6. The winners will be notified by email (using the details associated with their membership) before 17:00hr on the Draw Date. If a winner does not respond to Virgin Active Limited within two days of being notified by Virgin Active Limited that they have won, then the winner's prize will be forfeited and Virgin Active Limited will be entitled to select another winner in accordance with the process described above.
  7. The Prize will be sent to the winner by email within a further two days of that person responding to Virgin Active Limited’s notification of their win.
  8. The Prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.
  9. The Prize is supplied by Virgin Voyages (the "Partner"). Virgin Active Limited reserves the right to replace the Prize with an alternative prize of equal or higher value if circumstances beyond its control makes it necessary to do so but it does not have to do this.
  10. The decision of Virgin Active Limited regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
  11. Virgin Active Limited must either publish or make available information that indicates that a valid award took place. To comply with this obligation Virgin Active Limited will send the surname and county of all prize winners to anyone who writes to the Data Protection Officer, Virgin Active Limited,26 Little Trinity Lane, Mansion House, London, EC4V 2AR (enclosing a self-addressed envelope) within one month after the closing date of the Draw Date. If you object to any or all of your surname, county and winning entry being published or made available, please contact Virgin Active Limited at data.requests@virginactive.co.uk. In such circumstances, Virgin Active Limited must still provide the information and winning entry to the Advertising Standards Authority on request.
  12. Personal data supplied during the course of this prize draw will only be processed as set out in Virgin Active Limited’s privacy notice www.virginactive.co.uk/the-legal-stuff/privacy-policy. See also condition 11 with regard to the announcement of winners. If you win a Prize, you agree to Virgin Active using your name in marketing material in relation to this prize draw.
  13. By entering this prize draw you are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Virgin Active Limited reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions or those relating to your membership.
  14. Virgin Active Limited reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
  15. Insofar as is permitted by law, Virgin Active Limited, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Virgin Active Limited, its agents or distributors or that of their employees. Your statutory rights are not affected.
  16. The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.

The promoter of this prize draw is Virgin Active Limited of 26 Little Trinity Lane, Mansion House, London, EC4V 2AR.

 

Virgin Voyage Access Key Redemption Guideline Acknowledgement *

ACCESS KEYS TERMS & CONDITIONS. Access Keys issued must be used in accordance with the following terms and conditions

  1. Access Keys are for new bookings only. 
  2. Access Keys shall: (a) provide a discount off the voyage fare, all taxes and port fees, upgrades, voyage protection, transfers (unless in a Suite), and any applicable fuel surcharges; (b) be double occupancy only; (c) be solely for voyage redemption; and (d) not be combined with any other discounts, special offers, nor promotions. 
  3. Access Keys are limited to 2024 Mediterranean departing sailings from Barcelona, Spain and Piraeus, (Athens) Greece, in a ‘Central Sea Terrace’, ‘The Sea Terrace’ and ‘Limited View Sea Terrace’ cabin categories only. Sailings from May - October 2024  qualify, excluding any transatlantic/transoceanic/Celebration/Elevate sailings. Virgin Voyages also reserves the right to introduce embargoed sailings / sailing periods, at any time. Access Key holders are eligible to bid for a cabin upgrade when our “Level Upgrade” program is activated from time to time. Customers eligible for Level Upgrade will automatically receive an email inviting them to bid for a cabin upgrade in accordance with the terms and conditions of the Level Upgrade offer. 
  4. The Holder of this Access Key must be eighteen (18) years of age or older and the Holder and any additional guest(s) must satisfy Virgin Voyages’ additional requirements for passage as set forth in the Virgin Voyages Additional Terms and Conditions at https://www.virginvoyages.com/Web-Marketing/addl-terms-and-conditions.html
  5. This Access Key is nonrefundable and not replaceable. It has no cash value and is not redeemable for cash. The Access Key is void if sold for cash or other consideration. Disclosure to other Sailors that one is traveling on an Access Key is not permitted, and doing so violates these Terms and Conditions. 
  6. Access keys are to be booked via web only and must be confirmed by 31 July 2024.
  7.  Access Keys may not be used and are not applicable for charters; nor may they be used for customized Circle programs (i.e., value add Circle ). 
  8.  Any tax liability, including disclosure, connected with the receipt or use of this Access Key is the recipient’s sole responsibility and liability. 
  9. Access Keys gifted to other persons shall be held responsible for those person’s behavior on board.  Selling or bartering of an Access Key or offering an Access Key in exchange for any consideration, is strictly prohibited. 
  10. Virgin Voyages will evaluate instances of apparent or suspected violation of these Access Key Terms and Conditions and shall do so in its sole discretion. Employees of external affiliate companies, or contractors or anyone not directly employed by Virgin Voyages may be subject to action up to and including permanent banning from Virgin Voyages’ vessels. 
  11.  Virgin Voyages reserves the right to substitute ports, change itineraries or substitute vessels on all itineraries as more specifically provided in the Virgin Voyages Ticket Agreement, available at https://www.virginvoyages.com/uk-ticket-contract. The provisions of Virgin Voyages Additional Terms and Conditions, also available online at https://www.virginvoyages.com/Web-Marketing/addl-terms-and-conditions.html, are hereby incorporated by reference. Among other points within these Terms and Conditions, any dispute resolution between you and Virgin Voyages must take place in Miami or London, depending on your residence, and must be filed within a certain period of time. By redeeming an Access Key, the recipient agrees to be bound by all such terms and conditions. Virgin Voyages reserves the right to modify these terms at its discretion with or without notice. By checking this box, Employee member acknowledges that they have read, understood, and that they will abide by the Guidelines. 

 

Back To Top